2017's Temporary Housing Success Stories

Wondering if we have the expertise to handle the temporary housing needs of your policyholders in 2018? Look no further than these representative housing success stories from last year. From house fires to flooding to catastrophic weather events and more, we assisted thousands of families from the 48 contiguous states, Hawaii and US territories in finding temporary housing solutions that met their needs.

SOLVING FOR HOTEL ROOM SHORTAGES DURING CAT EVENTS
"You are my hero!" – From a father looking for housing for his daughter and three dogs after Hurricane Harvey destroyed his home. This placement was particularly challenging because hotels in the area were fully booked for a major baseball tournament. Nonetheless, thanks to the volume of business we do with hotel chains and our pre-arranged agreements, we were able to find the family accommodations.

MEETING SPECIAL NEEDS (SENIORS, WHEELCHAIR-BOUND)
“With all my heart, I sincerely appreciate my relocation specialist. She is outstanding. I had a burst pipe that flooded my mother's bathroom and two bedrooms. My mother is 96 and in a wheelchair, so she needed a place that would meet her needs. Our Housing Headquarters rep found an assisted living center. The center had never worked with a homeowner's insurance before. But, our rep had—she is totally knowledgeable as well as kind and sweet—and she made my mother's move as smooth as possible. I do not know what I would have done without Housing Headquarters.” – From a Florida
family

FINDING NORMALCY AFTER A TOTAL HOUSE FIRE
“Oh My Gosh!! Thank you, Thank you! I cannot believe everything you sent to our rental home. From the furniture, to the TVs to the bed sheets… we lost everything, and it makes me cry. Your support makes me feel like there will soon be some normalcy and a routine and we can get through this. It is a good day. We so appreciate you.” – From a family that suffered a total house fire and needed housing for at least 6 months as well as office space for both work-from-home adults.

AN ADJUSTER'S THOUGHTS: RELIABLE, PROACTIVE SERVICE EVERY TIME
“You guys do a great job. Your team is very proactive, such as keeping track of extensions and calling and emailing me for approval, which I appreciate a lot. That proactivity helps me stay on top of my files as we all have a lot going on. It's a good way for me to better monitor the ALE for those clients.” – From an adjuster we work with frequently.

A NEW ADJUSTER'S THOUGHTS: BETTER THAN ALL THE REST
“I think out of all the housing agencies, you guys are the best in terms of service and experience.” – From an adjuster after working with us for the first time.

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